Terms & Conditions
Welcome to Abaya For You. By accessing or using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
General
- Abaya For You reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
- By placing an order, you confirm that you have read and agreed to these Terms & Conditions.
- Product availability, pricing, offers, and other information may be changed at any time.
Product Information
- We make every effort to display accurate product images, colours, descriptions, and sizes.
- Slight colour variations may occur due to lighting, photography, and differences in individual screen settings.
- Minor variations in embroidery, fabric texture, or finishing may occur because products are manufactured and finished individually.
- Customers are advised to check the size chart carefully before placing an order.
Pricing & Payment
- All product prices displayed on our website are in Indian Rupees (₹).
- Prices may change without prior notice.
- Any applicable offers or discounts are subject to their respective terms and validity.
- Orders may be cancelled by Abaya For You if there is an obvious pricing or technical error.
Order Confirmation
- Placing an order does not guarantee acceptance of the order.
- An order is considered confirmed once it has been successfully verified and accepted by Abaya For You.
- We may contact you to verify order details, especially for Cash on Delivery orders.
- Orders with incorrect, incomplete, or unverifiable customer information may be cancelled.
Cash on Delivery Orders
For Cash on Delivery (COD) orders:
- Customers must provide a valid and reachable phone number.
- Customers are expected to accept the order at the provided delivery address.
- Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD orders.
Shipping & Delivery
- Orders are dispatched after successful order confirmation and processing.
- Delivery time may vary depending on the destination, courier service, weather, public holidays, operational delays, and other circumstances beyond our control.
- Abaya For You is not responsible for delays caused by courier partners, natural events, strikes, government restrictions, or other unforeseen circumstances.
- Customers are responsible for providing a correct and complete delivery address, phone number, and PIN code.
- Once an order has been dispatched, changes to the delivery address may not always be possible.
Replacement Policy
Replacement requests are governed by our Replacement Policy.
- Replacement requests must be submitted within 48 hours of delivery.
- Size replacement is available only for a smaller size than the size originally ordered.
- The product must be unused, unwashed, unworn, and in its original condition.
- Replacement requests that do not meet our policy requirements may be rejected.
- The replacement process may take approximately 15–18 days to complete and deliver the replacement abaya.
No Refund & No Exchange
Abaya For You does not provide refunds or product exchanges under any circumstances.
Only eligible replacements are provided according to our Replacement Policy.
We do not provide:
- Cash refunds
- UPI or bank refunds
- Exchanges for a different model or product
- Exchanges for a larger size
Cancellation
- Order cancellation requests should be made as soon as possible after placing the order.
- Once an order has been processed or dispatched, cancellation may not be possible.
- Abaya For You reserves the right to cancel an order due to product unavailability, incorrect information, suspected fraudulent activity, or other operational reasons.
Customer Responsibilities
Customers are responsible for:
- Providing accurate name, phone number, address, and PIN code.
- Providing the correct size while placing the order.
- Checking product details and the size chart before ordering.
- Being available or making necessary arrangements to receive the parcel.
- Following the care and washing instructions provided with the product.
Contact Us
For questions regarding these Terms & Conditions, orders, replacements, or other concerns, please contact Abaya For You through Instagram or WhatsApp.
Get in Touch
For questions about these Terms & Conditions, reach us on Instagram or WhatsApp.